Our Vision
To serve Hong Kong by making it a safe place to live and work.

Mission
To protect life and property from fire or other calamity.
To give advice on fire protection measures and fire hazards.
To educate the community and to promote the public awareness on fire safety.
To render ambulance aid to the sick and the injured and convey them to hospital.

Values
Upholding high standards of integrity.
Striving for professionalism and continuous improvement.
Dedication and commitment to providing quality service.
Readiness in meeting challenge and accepting accountability.
Maintaining high spirit and esprit de corps among staff members.